Terms of service

1. Who we are

Decosa is run by Decosa, Inc., a Delaware corporation, at 2261 Market Street STE 96574, San Francisco, CA 94114. “We” and “us” mean Decosa, Inc.. “You” means the person using Decosa, or the company you use it for.

2. Who can use Decosa

• You must be at least 18. Decosa is not for children.
• If you use Decosa for a company, you confirm you may accept these terms for it, and “you” includes that company.
• You may not use Decosa where the law forbids it, or if you are barred from receiving US services under US sanctions law.

3. Accounts and API keys

• An API key belongs to one person or one company. Don't share, sell or publish it.
• We show a key once and keep only a hash of it. If a key leaks, revoke it and make a new one.
• You are responsible for everything done with your keys, including the credits they spend.
• We may limit, suspend or revoke a key that breaks these terms, puts the service or other people at risk, or looks compromised.

4. The free tier

A free key can use $0.02 of hosted usage a day at list price (reset every UTC day). The limit is shown on the keys page and in the Quickstart. The free tier is for trying Decosa. It has no uptime promise, and we may change its limits or end it. Making many free keys to get around the limits is not allowed.

5. Credits, payment and refunds

One credit is $1 of usage at list price: hosted API calls, the coding agent, Studio and tool runs all draw on the same balance.

• Bought with US dollars, by card.
• Not transferable, and no cash value.
• They last 12 months from purchase.
• Usage is metered from each call's signed receipt; your ledger shows every debit and the receipt behind it.
• Requests stop when the balance reaches zero, and we email you before that.
• You can buy between 5 and 5,000 credits at a time. Prices are in US dollars. Sales tax is added where it applies.
• Credits are not money and not a deposit. They earn nothing, can't be moved to another account, and can't be exchanged for cash except where the law requires.
• Free credits we give (promotions, goodwill, credits included in a plan) follow the expiry shown with them. Plan credits end with the plan period.
• When an account has several kinds of credits, we use the ones that expire soonest first, and purchased credits last. Your ledger shows every debit.
• When your balance reaches zero, requests stop with an “out of credits” error (HTTP 402). A call that was already running when the balance ran out is still charged, and the shortfall comes off your next purchase.

Refunds

• Purchased credits are not refundable, except where the law requires a refund or we decide to give one. To ask, write to billing@decosa.ai with your receipt.
• If a run fails because of a fault on our side, tell us and we return the credits it used.
• When we refund a purchase, the credits it bought are removed. If some were already spent, we may put the account on hold while we sort it out with you.
• If you dispute a charge with your bank, we may pause the account until the dispute ends.
• If we end your access without cause, or close the service, we refund your unused purchased credits.

6. Plans and trials

Some products are monthly plans (Sotto: visit notes for clinics; Settlement video). Prices are on pricing.

• Plans are billed in advance each month and renew until you cancel. Cancel any time in the billing portal; the plan ends at the end of the period you paid for.
• We don't refund part-months. What a plan includes (credits, videos, seats) ends with the period it came with.
• A free trial, when we offer one, says how long it lasts. A trial that started without a card ends when the trial ends unless you add one; a trial with a card turns into the paid plan unless you cancel first.
• If a renewal payment fails, the payment processor retries it. Seats stay on for a short grace period, then stop until the plan is paid.

7. AI output is not advice

• Decosa's tools use AI models. Their output can be wrong, incomplete or out of date, even when it looks confident.
• Output is not legal, medical, financial, tax, accounting, coding, security or employment advice, and using Decosa doesn't make us your lawyer, doctor or advisor. A qualified person must review it before anyone relies on it.
• You decide what to do with the output, and you are responsible for that decision.
• The AI notice says what our models are, who serves them and what a signed record proves.

8. Your content

• You keep your rights in what you send us and in the output you get back, as far as the law allows.
• You let us process your content only to run the service for you, keep it safe, and meet the law. We don't train models on it.
• How long each tool keeps what you send is on where your data goes.
• Only send content you have the right to use. The hosted demos are for sample or made-up data.
• Don't put patient records or other protected health information into a hosted tool: we don't sign business associate agreements for the hosted service. Run the tool on your own hardware for that.

9. Acceptable use

The acceptable use policy is part of these terms. Breaking it can cost you your keys and your account.

10. Open source and our name

• Decosa runs on open models. Our own code is not public yet: when we publish it, the Decosa API code will be released under AGPL-3.0-or-later, and our infrastructure code and the models we train under Apache-2.0. Until then, the self-host kits are available on request.
• Where code comes with an open-source licence, that licence, not these terms, governs your use of the code.
• This website, its design and its text are ours, all rights reserved.
• “Decosa” and our logo are trademarks of Decosa, Inc.. A copy of our code may not use our name.

11. Suspending or ending access

You can stop using Decosa at any time, and revoke your keys yourself. We may suspend or end your access if you break these terms, don't pay, put others at risk, or if the law requires it. Where we can, we tell you first and explain why. Sections that by their nature should last (credits already spent, ownership, limits on liability, governing law) keep applying after access ends.

12. No warranty

Decosa is provided “as is” and “as available”. As far as the law allows, we give no warranties, express or implied, including of merchantability, fitness for a particular purpose, accuracy or non-infringement. Tools marked Labs, preview or sample are early and may change or stop.

13. Limits on liability

• As far as the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data.
• As far as the law allows, our total liability for any claim about Decosa is limited to the greater of what you paid us in the 12 months before the claim, or US$100.
• Nothing here limits liability that the law doesn't allow us to limit.
• You will cover our reasonable losses from claims by others that come from your misuse of Decosa or your breach of these terms.

14. Changes to these terms

We may update these terms. The new version carries its effective date at the top of this page. For a change that matters, we give at least 14 days' notice by email (if we have yours) or on the site, unless the law or a security risk needs it sooner. If you keep using Decosa after a change takes effect, the new terms apply.

15. Governing law

California law governs these terms, without regard to its conflict-of-law rules. Disputes go to the state or federal courts in San Francisco County, California, unless the law where you live gives you the right to bring them elsewhere.

16. Contact

Questions about these terms: legal@decosa.ai. Billing: billing@decosa.ai. Everything else: support@decosa.ai or (650) 263-6969. Post: Decosa, Inc., 2261 Market Street STE 96574, San Francisco, CA 94114.