Subject: Kettle arrived cracked, need this sorted before Friday

Hi, I ordered the Alder 1.7 L kettle (order #A-20931) on the 12th. It arrived yesterday with a crack down the side of the jug, and the box was crushed. I'd like my money back rather than a replacement, as I've since bought one locally. We have guests arriving on Friday so I'd rather not wait on this. Also, I was charged twice for delivery.

Thanks,
Dana