[00:00] AGENT: Thanks for calling Prairie Lantern Benefits, this is Dana, a licensed agent. This call is recorded for quality and compliance.
[00:08] BENEFICIARY: Hi Dana, my name is Martin Delacroix. I got your letter about the new plans.
[00:14] AGENT: Wonderful, Martin. Your appointment form covers Medicare Advantage and drug plans.
[00:19] AGENT: So the Northfield Harbor Advantage Plus plan gives you free premiums and a three thousand dollar dental allowance every year.
[00:27] BENEFICIARY: Three thousand for dental? My current plan gives me five hundred.
[00:32] AGENT: That's right, and the specialist copay is only thirty-five dollars.
[00:37] AGENT: Oh, I also need to read this. We do not offer every plan available in your area. Currently we represent three organizations which offer fourteen products in your area. Please contact Medicare dot gov or 1-800-MEDICARE to get information on all of your options.
[00:54] AGENT: While we're talking, have you thought about a final expense policy to cover funeral costs? I can quote you one today.
[01:02] BENEFICIARY: No, just the health plan for now. Let me think about it.
